Returns Exchanges

Return & Exchange Policy - Blay Lock

Thank you for shopping at Blay Lock. We hope you are pleased with your purchase. However, if you are not completely satisfied, please review our Return & Exchange Policy below.

1. Return and Exchange Eligibility

To be eligible for a return or exchange, the following conditions must be met:

  • The item must be unused and in the same condition that you received it.
  • The item must be in its original packaging.
  • The return or exchange request must be made within 30 days of receiving the item.

2. Non-Returnable Items

Some items are not eligible for return or exchange, including:

  • Gift cards
  • Items marked as "final sale" or "non-returnable" on the product page

3. How to Return or Exchange an Item

If you meet the eligibility criteria, please follow these steps:

  1. Contact Us: Email us at Support@blaylockbollingercapital.com with your order number, the item(s) you wish to return or exchange, and the reason for the return or exchange.
  2. Receive Instructions: We will provide you with detailed instructions on how to return or exchange your item.
  3. Pack and Ship: Pack the item(s) securely in the original packaging and ship them to the address provided. You are responsible for the cost of return shipping.
  4. Processing: Once we receive your returned item, we will inspect it and process your return or exchange. Please allow 7-10 business days for processing.

4. Refunds

Refunds will be issued to the original payment method once we receive and inspect the returned item. Please note that shipping costs are non-refundable.

5. Exchanges

If you wish to exchange an item for a different size or color, please specify your desired replacement in your return request email. Exchanges are subject to availability.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at Support@blaylockbollingercapital.com. We will arrange for a replacement or refund as appropriate.

7. Contact Us

If you have any questions or need further assistance, please contact us:

Thank you for shopping with Blay Lock!